Last Updated: January 25, 2026
At CraftLearnHub, we stand behind the quality of our woodworking plans. We want you to be completely satisfied with your purchase.
30-Day Money-Back Guarantee
We offer a full refund within 30 days of purchase if you’re not completely satisfied with your woodworking plans.
Why We Offer This
We’re confident in the quality of our products, but we understand that:
- The plans may not meet your expectations
- You may have purchased the wrong bundle
- Technical issues may prevent you from accessing the files
- The skill level may not be appropriate for you
No Questions Asked
If you’re unhappy for any reason, we’ll process your refund—no lengthy explanations required.
How to Request a Refund
Email us: contact@craftlearnhub.com
Include:
- Your name
- Order number or email used at purchase
- Brief reason for refund (optional but helpful)
Example:
Subject: Refund Request - Order #12345
Hi, I'd like to request a refund for order #12345.
The plans were more advanced than I expected.
Thank you,
[Your Name]Refund Processing Time
- Request acknowledged: Within 24 hours
- Refund processed: Within 2-3 business days
- Refund appears in account: 5-10 business days (depends on your bank)
Refunds are issued to the original payment method used at purchase.
Important Notes
Digital Products
Due to the digital nature of our products:
- We cannot “take back” the files once downloaded
- We trust our customers and operate on an honor system
- Abuse of our refund policy may result in account suspension
After 30 Days
Refunds are not available after 30 days from the date of purchase. All sales are final after this period.
Exceptions
Refunds may be denied if:
- The request is made after 30 days
- There’s evidence of abuse or fraud
- Files have been shared or resold
Technical Issues
Download Problems
If you’re having trouble downloading your files:
- Check your spam/junk folder for the email
- Try a different browser or device
- Clear your browser cache
- Contact support for a manual link resend
We’ll resolve technical issues before processing refunds.
File Corruption
If files are corrupted or unreadable:
- We’ll send replacement files immediately
- Refund only if issues persist
Partial Refunds
We do not offer partial refunds for bundle purchases. If you purchase a bundle but only wanted one plan, the full bundle price is non-refundable after use.
Chargebacks
Please contact us before filing a chargeback.
If you file a chargeback:
- Your account will be suspended
- Access to downloads will be revoked
- Future purchases will be blocked
- We may pursue the matter legally
We’re reasonable and want to resolve issues amicably.
Questions About Refunds?
We’re here to help! Contact us:
Email: contact@craftlearnhub.com
Response time: Usually within 24 hours
Our Commitment
We’re committed to:
- ✅ Fair and transparent refund process
- ✅ Quick response times
- ✅ No hassle or complicated forms
- ✅ Treating customers with respect
Your satisfaction is our priority.